Our 11 Step Carpet Cleaning program includes the following:

Step 1 - Pre-Inspection

Every great carpet cleaning experience starts with a proper pre-inspection. Your service technician will inspect your
particular areas of concern as well as noting carpet construction and soiling conditions. They will also advise you of any
possible permanent stains.

Step 2 - Power Vacuum the edges and corners of all areas to be cleaned

We will thoroughly vacuum the areas to be cleaned to remove the bonded dry soil. Removing dry soil is one of the most important steps in cleaning.

Step 3 - Furniture Moving

Sofa, chairs and tables will be carefully moved. Large pieces, beds and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs.

Step 4 - Pre-Spray and Pre-Spot Treatment

Traffic areas and spots are pretreated for more effective soil and spot removal.

Step 5 - Extract and Rinse

Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction process (steam Cleaning) will thoroughly flush the carpet pile. Pressure and heat are regulated so that carpets are not over-wet. With cleaning temperatures between 170-230 degree Fahrenheit depending on carpet and on soil conditions.

Step 6 - Neutralize

Every carpet that we clean is pH balanced so that there is no sticky residue left behind. This treatment is used as a rinse or applied after the rinse depending on soiling condition.

Step 7 - Post-Spot Treatment

If any spots are not removed during the cleaning process, specialty spotting techniques are employed. Note: Permanent stains identified by your service technician may not be removed.

Step 8 - Dry Bonnet

Some carpets benefit from a dry bonnet process. Ask your service technician whether they advise this process or not. Dry Bonnet assist in faster drying and helps prevent wicking on some carpets.

Step 9 - Speed Dry

High velocity air movers are placed to speed dry the carpets.

Step 10 - Post Grooming

The Carpet pile is set in one direction for faster drying and visual appeal.

Step 11 - Post Inspection

Your Cleaning technician will review the cleaning results with you to insure that your expectation have been met or
exceeded.